Getting onboarding right plays a vital role in retaining your new employees. When it comes to new hires, onboarding is in many ways, the only chance you’ll get to make a good, long-lasting impression on your new staff.
Having an onboarding programme that’s informative and engaging can be the difference between a new hire feeling loved and wanting to excel in their new position, and them feeling despondent, disengaged and unintegrated into the company culture.
At Criterion we know how essential a good onboarding process can be to your business. By taking the time to ensure the following steps are taken, your organisation can set itself apart from the rest:
Written Plan. To avoid any confusion about what is expected of them; provide new employees with a plan outlining their project objectives, responsibilities, company strategy etc. View this as an opportunity to clarify with the person exactly what it is they will be doing and ask them if they have any concerns or areas they are particularly enthusiastic about.
Paperwork. Ensure that you have all of the administrative papers ready for their arrival so that they can get these completed and out of the way.
One to One. Ensure that the new employee’s line manager sets aside an appropriate amount of time to get to know the person as close to their first day as possible. This meeting should be an open conversation with building rapport as its chief aim. Topics covered should include; what is expected of the new employee, their feedback from the recruitment process as well as answering any questions. Make sure to book in another informal meeting in the near future to review how they are getting on.
Workstation. Arriving to a well prepared workstation immediately cultivates the feeling that the new employee is part of the team. In the least make sure it is stocked with necessary equipment/stationary and that computer/email accounts are ready to go. Adding a handwritten welcome note from a line manager or CEO and printed business cards can improve first impression ratings by over 30%.
Colleagues. It’s important that the people who will be working with the new employee introduce themselves. A group lunch on the person’s first day is a good way for people to get to know each other. Furthermore, 56% of new employees report to want a mentor or buddy when they start. Assigning one of their colleagues to check in with the new employee regularly and be their ‘go to’ for advice can really help them reach full proficiency faster than if they were tackling projects alone.
Feedback. It’s essential to gain feedback from the new hire, their colleagues and line manager (as well as direct reports if applicable) at several stages of the onboarding process. Ideally after 3 months, 6 months and 1 year. These opportunities should be used to address any concerns that any party may have, as well as praise any accomplishments. Allocating specific time to discussing their personal development will make the new hire feel valued and supported.
Company Culture. Providing the new employee with useful company information including dress code, holiday policies and company benefits will avoid any uncertainty. More importantly, take the time to find out how each new hire works best. Understanding their preferred working styles and accommodating these as much as possible will secure a seamless entry into your organisation.
At Criterion we can provide detailed onboarding reportsthat provide managers with tailored information on each new recruit, advising the user on how to maximise their potential and how they can be encouraged to deploy their key strengths in their new role.