Aims

With Criterion’s extensive experience in online retail recruitment and selection, Argos chose Criterion Partnership to provide them with an online assessment system. We worked with Argos to identify the following objectives:

• To be effective and efficient with their retail management recruitment
• To provide three different Store Manager roles with results and outputs that will support and add value to their recruitment efforts
• To enable Argos to lift the calibre of candidates coming through to the interview stage
• To assess candidates based on their values and key leadership qualities
• To be a seamless candidate journey
• To be easy to use for the recruiter
• To contain buy-in from the rest of the business

Our Approach

In order to ensure a seamless candidate journey that raised the calibre of Store Managers coming to interview, Criterion Partnership first conducted a series of stakeholder interviews and focus groups, to thoroughly understand the individual roles before successfully completing the following:

• A verbal and numerical reasoning test for each role based around a relevant retail theme
• A bespoke personality questionnaire for each of the three individual Store Manager roles
• A bespoke system which integrated the personality questionnaire and ability tests so that candidates only need to visit one site
• The system was created to automatically assign the correct assessments to candidates depending on the role
• The system used Argos themes and logos to be in keeping with the employer branding
• Familiarisation sessions with regional area managers were set up
• Developed a support pack for stores using the system outputs